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After a good laugh, the discussion turned to the issue of facility fees and whether the panelists use them. Roger LeBlanc, with the Galaxy Theatre and Coach House, said he doesn't use them as a rule. "I've seen that happening more and more but, as a whole, we don't. Canyon Club does on some shows but they tend to do more adult contemporary stuff," he said. "On the younger kid shows, where the artists are really trying to lower ticket prices, it doesn't do any good to add $2 on and jack that ticket price up." C3 Presents' Amy Corbin said she does charge a facility fee of $1.50 in certain circumstances. "We have a facility fee outdoors at Stubb's, which is our big room," Corbin explained. "But for anything outdoor under Stubb's capacity or any other venue we work with, if they don't have a facility fee we don't charge a fee." Kirby said that he's always thought of facility fees as "promoter profit in disguise" unless the building has renovations or restorations under way, so he adds the fee into the gross and looks at it as money in. The conversation then turned to whether the Internet has changed the way panelists do business.
LeBlanc said the Web is a quick way to research bands and look into what venue works best for a particular act but added it depends on the genre. Another Planet Entertainment's Allen Scott said using the Web has been the best choice overall compared to other media. "That's primarily how we market our shows for the clubs, with e-mail. We're a 500-capacity club and we also do some stuff with a 1,500-capacity club. As print advertising and radio buys get more expensive, we're spending $2,500 for 16 spots, it's just not that effective a use of a limited budget," he said. "We'll put shows on sale without doing any print advertising - just e-mail and Web site - and a lot of the shows will sell out or get a good jump of 20 percent of the house before spending any money." Kirby then brought up the issue of loyalty between promoters and bands and what to do when a band "slaps them upside the head" when they move up to the next level.
"If I find a band, I put them in a 400-seat room and I sell it out, then I do a 1,200- or 2,500-seat room, why shouldn't I have the get-go to take them to the next level?" she said. "If I've got the wherewithal and the money behind it and I can to do it, why go to the `big guys?'" Kirby asked Chambers how far she would take it in order to get that chance - would she call the band's manager? "I would call their mother!" she said. The Agency Group's Tim Borror, in answer to an audience member's question on going behind an agent's back, said calling a manager wouldn't necessarily hurt anything if it's handled the right way. "It's not going to hurt the relationship unless you said things that weren't true about how you contacted me, or whatever," Borror said. " I don't necessarily think in every situation that contacting the manager is going to change the program but sometimes you need to know that for yourself. "In a lot of situations, it's good for the managers and promoters to have relationships anyway. You need to have the manager and the promoter developing the band together as a team." The discussion then shifted to renegotiating a show, with Kirby asking the panelists what they feel are grounds for doing so. "There
are a lot of different variables. I think a situation to ask for a reduction
is if you've been pushed by an agent on a guarantee and a few weeks out,
you're not getting the sales that you want," Scott said. "You
work with the artist, the management, the agent to try to help sell that
show and make "But still, you're taking a sizeable hit relative to what venue you're in. Then I think there's a discussion." Chambers said the nature of the business really is a gamble and sometimes "you take a hit." "You're gambling on artists that you believe in and you're hoping to take them to the next step," she said. "But if your man goes into rehab and he's not there to do the promo, or not there for four weeks, you go back to your man and say `I need a little help here." Chambers added that she'd pay the premium an artist is worth but should there be circumstances that make a show "not worthy," she'd do whatever she could to make it work. "I would never do bad buying. I know what I'm doing - we know what we're doing - I do my research. We trust the agents that we deal with and we don't deal with crappy agents," she said. "If you take a hit, you take a hit but you never take a hit for ridiculous amounts of money. We've been doing this for a long time and we're savvy people who know our jobs." Tina
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